To start an interesting fact, the Internet was first commercialized in 1995. In 1996 a new PC geared towards Internet use was being promoted by a company called Matsushita Electric, whom you probably never heard of. Panasonic however you have. Well Panasonic developed a Japanese web browser with woody woodpecker as a virtual guide. The intentions were to make the software more user friendly. A huge marketing plan was devised and an internal launch was set for the day before its release. Unfortunately for its creators their hard work would never reach the general public. At the internal launch an American staff member told a Japanese staff member what Americans would actually hear when reading the words “touch woody” and “pecker", And so the harmless and misunderstood Slogan “Touch Woody – The Internet Pecker” and the product launch were delayed indefinitely.
This story is a perfect example of
the importance of “learning the local lingo”. Which should be done before developing a website or any other application for that matter, especially when the material is on display for the world to see. Do you know of any funny cross cultural blunders?
Well I share your feelings too, but there are times in life when we are handed lemons, so I would say make lemonade. The world today has to be mindful of the fact that what is accepted in one part of the world would be viewed different in other parts of the world. Technology has bridged the gap from Fiji to North America by the click of a button. Moreover, it has facilitated doing businesses with other countries through the development of a company’s website. Evidently, this is the future of marketing and if we are not knowledgeable about the culturally accepted norms of different countries, we risk the possibility of doing business with people who might be offended by what is on a company’s website. What are your views on people’s knowledge of these sensitive issues? Do you think companies are well trained in the area of culturally accepted norms of their target market?
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